Psychological, Juridical/Legal and Economic/Financial Advise
ICAS offers assistance in areas, such as:

How to use our services

Employees and their families may request telephone assistance, through a toll-free (0-800) line. This is a round-the-clock service throughout the whole year.

• Free of Charge and unlimited access.
• Confidential.
• Up to 8 interviews per person, covering each issue, per year.
• Medical/psychological evaluation.
• Referral and follow-up actions.
• Referral to lawyers, accountants or other institutions when the nature of the problem so requires it.

Servicios Adicionales

Additional Services

1. Services to leaders: guidance and assessment on the handling of conflictive situations in their work group, coaching to improve performance, training for assignment to programs.
2. Services to the organization: advisory and guidance when implementing the program, support during the initial stages of the services, identification of organizational situations that generate behaviour risks.
3. Monthly statistical report.
4. Periodical workshops on:
   • Stress Management
   • Stress and Nutrition
   • Management of the Family Budget
   • Communication Skills
   • Assertiveness
   • Addictions

Benefits of the Program

	Reductions in: Accidents, absenteeism, lost working days due to illness, lack of concentration during work, stress, conflicts.
	Increments: Productivity, Morale, Interpersonal relations, Fidelity of personnel, reputation.
	Benefits for the Organization: Detection of risky behaviour, prevention programs and assistance for human resources. Improvement of the Company's global performance, Detecting and solving domestic conflicts, Detecting stress factors.
	Benefits for Management: Consultancy and Training for the identification of Employees with Problems; Advisory Services for Executives, Timely Intervention, Optimal Relations with Personnel.
	Benefits for the Employee: Professional Services available round the clock, all year around, Unlimited Telephone Consultation Services free of charge, Privacy, Increase in Quality of Life, Increases Motivation and Personal Performance.

Return on Investment

	Employers generally save between $5 to $16 for every dollar invested (in EAP). Source: GAT works: Workplace without drugs. U.S. department of Labour (1990).
	A leading commercial airline estimated a return of $ 16.95 per dollar invested in (EAP). Source: Substance Abuse: A guide to Workplaceissues ASIS O.P. Norton information Resources.
	A leading car manufacturer saves $ 37.000.000 per year on their headcount of 10,000 employees with availability of (EAP). Source: Substance Abuse: A guide to Workplaceissues ASIS O.P. Norton information Resources.
	A well-known airplane manufacturer in 5 years saved $11,000,000 against an (EAP) cost of $6.000.000. Source: Investigation carried out by Alexander and Alexander, published by ICAS.